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Frequently Asked Questions
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Which regions do you ship to?TBA Collection products are currently shipped all over Turkey by MNG Cargo. We need some more time for international shipments :)
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What is your return policy?If you do not use TBA Collection products, you can return them within 14 business days. We cannot receive returns on used products unless there is a defect caused by us.
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Can we buy your products wholesale?To purchase TBA Collection products wholesale, you can contact us at 0541 3588921. For more detailed information, you can check our WHOLESALE section.
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Do you have a store where we can see your products?TBA Collection provides services only online. You can now buy our products via Trendyol and our website.
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How can I add a new question and answer?To add a new FAQ, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs at any time.
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Can I add an image, video or GIF to an FAQ?Yes. To add media, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Create a new FAQ or edit an existing one. 3. Click the video, image or GIF icon from the reply text box 4. Add media from your library and save.
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How do I edit or remove the Frequently Asked Questions topic?You can edit the title from the FAQ Settings tab in the Editor. To remove a title in your mobile app, go to the Site and App tab in your Wix Owner app.
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